Privacy Policy

At Ex3 Set Go, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, engage with our content, or use our consulting and advisory services.
 

For the purpose of this Policy, the terms “Ex3 Set Go,” “we,” “us,” and “our” refer to Ex3 Set Go and our website, https://www.e3setgo.com. The terms “you” and “your” refer to visitors, users, clients, prospects, partners, and anyone who interacts with our website or services.
 

Information We Collect

In the course of operating our website and providing consulting, advisory, behavioural management, strategy, research, and related services, we may collect certain information from you.
 

This may include:

• Name

• Email address

• Phone number

• Company name

• Job title or professional role

• Website or business details

• Location or country

• Information submitted through contact forms, enquiry forms, discovery forms, or consultation requests

• Communication preferences

• Project-related information shared during consulting engagements

• Billing or payment-related information, where applicable

• Website usage information, such as pages visited, traffic source, browser type, device information, and general analytics data

We collect this information only where it is relevant to our business relationship, website functionality, service delivery, communication, or legal and administrative requirements.
 

How We Use Your Information

We may use the information we collect for the following purposes:
 

• To respond to enquiries, consultation requests, or service-related questions

• To understand your business needs and recommend relevant consulting services

• To schedule discovery calls, meetings, workshops, or advisory sessions

• To prepare proposals, statements of work, project plans, invoices, or client documents

• To deliver consulting, advisory, research, strategy, behavioural management, and related services

• To communicate with you about our services, updates, resources, or relevant opportunities

• To improve our website, content, offers, and client experience

• To conduct internal business analysis and service improvement

• To comply with applicable legal, tax, contractual, or regulatory obligations

• To protect our rights, business interests, website, systems, and users

We do not sell your personal information.

Consulting and Client Information

 

As a consulting firm, we may receive business, strategic, operational, market, customer, employee, or project-related information from clients and prospects.

 

We treat such information with care and confidentiality. Any information shared with us during a consulting engagement, proposal discussion, diagnostic exercise, workshop, advisory call, or project delivery is used only for the purpose of evaluating, designing, delivering, or improving the services agreed upon with you.

 

Where required, specific confidentiality terms may be covered separately through a proposal, agreement, non-disclosure agreement, statement of work, or client contract.

 

Legal Basis and Consent

 

Where applicable, we collect and process your personal information based on one or more of the following grounds:
 

• Your consent

• Our legitimate business interest in responding to enquiries and providing services

• The need to perform a contract or take steps before entering into a contract

• Compliance with legal, tax, regulatory, or administrative obligations

• Protection of our rights, safety, systems, users, or business interests

By using our website, submitting your information, contacting us, or engaging with our services, you consent to the collection and use of information as described in this Privacy Policy, subject to applicable laws.

Where consent is the basis for processing, you may withdraw your consent by contacting us at admin@ex3setgo.com.

Sharing of Information

We may share your information only in limited circumstances, including:
 

• With trusted service providers who help us operate our website, email systems, scheduling tools, analytics tools, CRM systems, payment systems, or business operations

• With professional advisors such as accountants, legal advisors, or consultants, where required

• With project collaborators or delivery partners, only where necessary for providing agreed services

• When required by law, regulation, court order, legal process, or government authority

• To protect our legal rights, business interests, users, systems, or property

• With your consent or at your direction

We do not permit third parties to use your personal information for unrelated purposes.

 

Third-Party Tools and Platforms

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We may use third-party platforms to support our website, communication, scheduling, analytics, marketing, payment, and client management activities.
 

These may include tools for:

• Website hosting and management

• Email communication

• Newsletter or marketing communication

• Calendar scheduling

• Analytics and traffic measurement

• Customer relationship management

• Payment processing

• Form submissions and surveys

• Cloud storage and project collaboration

These third-party providers may process information according to their own privacy policies and terms. We encourage you to review their policies when interacting with those platforms.

Analytics and Website Data

We may use analytics tools, such as Google Analytics or similar platforms, to understand how visitors use our website. This may include information such as pages visited, time spent on the site, traffic sources, browser type, device type, and general location data.

This information helps us improve our website, content, services, and user experience.

Marketing Communications

If you choose to subscribe to our updates, newsletters, resources, or marketing communications, we may use your contact information to send you relevant content, insights, service updates, or business communication.

You may opt out of marketing communications at any time by using the unsubscribe option provided in our emails or by writing to us at admin@ex3setgo.com.

Even if you opt out of marketing communication, we may still contact you for service-related, transactional, legal, or administrative purposes.

Payment Information
 

Where payments are made for our services, we may collect limited billing information required for invoicing, payment confirmation, accounting, and tax compliance.
 

We do not store credit card, debit card, or sensitive payment information on our website. Payments, where applicable, are processed through trusted third-party payment gateways or banking channels. Such third-party payment providers are responsible for handling payment information according to their own security and privacy practices.

Data Security

We take reasonable physical, technical, and administrative measures to protect the information we collect against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security. You share information with us at your own discretion.

Data Retention

 

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, communication, legal compliance, accounting, dispute resolution, and business record-keeping.

When information is no longer required, we may delete, anonymize, or securely archive it, subject to applicable laws and legitimate business requirements.

Your Rights

Depending on the laws applicable to you, you may have certain rights in relation to your personal information, including the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

• Object to or restrict certain types of processing

• Request information about how your data is used

• Opt out of marketing communication

To exercise any of these rights, you may contact us at admin@ex3setgo.com.

We may take reasonable steps to verify your identity before responding to such requests.

International Users

Ex3 Set Go may work with clients, prospects, partners, and website visitors from different countries. If you access our website or share information with us from outside India, your information may be processed in India or through third-party service providers located in other jurisdictions.

Where applicable, we aim to handle personal information in accordance with relevant data protection principles, including transparency, purpose limitation, reasonable security, and user rights.

Links to Other Websites

 

Our website may contain links to third-party websites, platforms, articles, tools, resources, or social media pages.

We are not responsible for the privacy practices, content, security, or policies of these third-party websites. When you visit any external website, we encourage you to review its privacy policy and terms of use.

Content on Our Website

The content on e3setgo.com may include information about our consulting services, behavioural management approach, frameworks, insights, articles, case examples, resources, and other business-related material.

Any case studies, client examples, testimonials, or project references shared on our website will be used with appropriate permission or anonymized where necessary.

If you believe any content on our website violates your rights or has been used incorrectly, you may contact us at admin@ex3setgo.com, and we will review the matter.

Children’s Privacy

Our website and services are intended for businesses, professionals, founders, teams, and adult users. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, legal requirements, or data handling processes.

Any revised version will be posted on this page with an updated effective date. Continued use of our website or services after updates are posted will indicate your acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your information, you may contact us at:

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Email: admin@ex3setgo.com

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We will make reasonable efforts to respond to your request in a timely and appropriate manner.