Welcome to Ex3 Set Go!

These Terms and Conditions govern your access to and use of our website, https://www.e3setgo.com, and any services, content, resources, consulting offerings, advisory services, tools, materials, or communication provided by Ex3 Set Go.

For the purpose of these Terms, “Ex3 Set Go,” “ESG,” “we,” “us,” and “our” refer to Ex3 Set Go. The terms “you” and “your” refer to any visitor, user, client, prospect, partner, or person accessing our website or engaging with our services.

By accessing our website, contacting us, submitting information, downloading resources, booking a consultation, or engaging with our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms, you should discontinue use of our website and services.
 

1. About Ex3 Set Go

Ex3 Set Go is a behavioural management boutique consulting firm that works with startups, small businesses, growing teams, founders, and organisations seeking support with strategy, execution, customer behaviour, team behaviour, adoption, growth, decision-making, and business transformation.

Our services may include, but are not limited to:

• Behavioural management consulting

• Business strategy and advisory services

• Customer activation and retention strategy

• Founder operating system design

• Team rituals and execution design

• Behavioural audits and diagnostics

• Market, customer, and stakeholder research

• Workshops, training sessions, and advisory calls

• Business process, adoption, and change management support

• Consulting reports, frameworks, templates, and recommendations

• Other related consulting or advisory services agreed upon with clients

The exact scope, deliverables, timelines, fees, and terms of any consulting engagement may be separately defined through a proposal, statement of work, service agreement, email confirmation, invoice, or written contract.

2. Use of the Website

You may use our website for lawful purposes only.

You agree not to use the website in any way that:

• Violates applicable laws or regulations

• Infringes the rights of Ex3 Set Go or any third party

• Attempts to gain unauthorized access to our systems, website, accounts, or data

• Interferes with the proper functioning of the website

• Introduces viruses, malware, harmful code, or disruptive technologies

• Copies, republishes, modifies, distributes, or commercially exploits our content without permission

• Misrepresents your identity, business, authority, or affiliation

• Uses automated tools, bots, scraping tools, or similar technologies without our prior written consent

• Attempts to collect information from other users or visitors without authorization

• Uses our website or services for fraudulent, misleading, abusive, harmful, or unlawful purposes

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.

3. Eligibility

By using our website or engaging with our services, you represent that you have the legal capacity and authority to enter into these Terms.

If you are using our website or engaging our services on behalf of a company, startup, institution, partnership, organisation, or other legal entity, you represent that you are authorized to act on behalf of that entity.

4. Consulting Engagements

Any consulting engagement with Ex3 Set Go will be governed by the specific scope and terms agreed between the parties.

This may include:

• Project objectives

• Deliverables

• Timelines

• Fees and payment terms

• Client responsibilities

• Confidentiality requirements

• Communication cadence

• Revision limits

• Meeting schedules

• Termination terms

• Any additional commercial or legal terms agreed in writing

In the event of a conflict between these website Terms and a separately signed agreement, proposal, statement of work, or contract, the terms of the separately agreed document shall prevail for that specific engagement.

5. No Guaranteed Results

Ex3 Set Go provides consulting, advisory, strategy, research, behavioural management, and related services based on available information, professional judgment, research, experience, and client inputs.

However, business outcomes depend on many factors beyond our control, including market conditions, client execution, team capability, customer behaviour, competition, pricing, timing, economic factors, regulatory factors, and internal decision-making.

Therefore, we do not guarantee:

• Specific revenue growth

• Funding outcomes

• Customer acquisition numbers

• Conversion rates

• Retention improvements

• Profitability

• Market share

• Hiring outcomes

• Investment results

• Operational performance

• Any specific commercial result

Our recommendations are intended to support better thinking, decision-making, planning, execution, and behaviour change. Final business decisions and implementation remain the responsibility of the client.

6. Client Responsibilities

To deliver effective consulting services, we may rely on information, documents, data, business context, stakeholder inputs, internal materials, and other details provided by you.

You agree to:

• Provide accurate, complete, and timely information

• Ensure you have the right to share any materials or data provided to us

• Review deliverables and provide feedback within agreed timelines

• Make internal decisions required for project progress

• Ensure relevant stakeholders are available when necessary

• Implement recommendations at your own discretion

• Comply with all applicable laws, regulations, and internal policies

• Not ask us to perform unlawful, unethical, misleading, or unauthorized activities

We are not responsible for delays, inaccuracies, or reduced project effectiveness resulting from incomplete, inaccurate, delayed, or misleading information provided by you.

7. Fees and Payment

Fees for our services will be communicated through a proposal, invoice, written communication, statement of work, or service agreement.

Unless otherwise agreed in writing:

• Fees must be paid according to the agreed payment schedule

• Taxes, duties, bank charges, currency conversion fees, or payment gateway charges may be additional where applicable

• Work may begin only after receipt of the agreed advance payment, where applicable

• Late payments may result in delays, suspension of work, or withholding of deliverables

• Any additional work outside the agreed scope may be charged separately

All payments made for consulting, advisory, diagnostic, strategy, research, or workshop services are subject to the cancellation, refund, and termination terms agreed for that engagement.

8. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, and refund terms may vary depending on the nature of the service.

Unless otherwise agreed in writing:

• Scheduled calls, workshops, or advisory sessions should be rescheduled with reasonable prior notice

• Missed sessions without prior notice may be treated as completed

• Project fees may not be refundable once work has begun

• Fees paid for completed work, strategy, consulting time, research, diagnostics, workshops, or delivered materials are non-refundable

• If a project is cancelled midway, payment may be due for all work completed up to the cancellation date

• Any refund, partial refund, credit, or adjustment will be at the discretion of Ex3 Set Go unless otherwise agreed in writing

9. Intellectual Property

All content, frameworks, methodologies, templates, tools, models, documents, website content, service descriptions, visuals, text, graphics, processes, training materials, consulting materials, and other intellectual property created or owned by Ex3 Set Go remain the property of Ex3 Set Go unless otherwise agreed in writing.

This includes, but is not limited to:

• The SPACE Framework

• Behavioural Archetype System

• Behavioural management frameworks

• Audit structures

• Workshop materials

• Diagnostic tools

• Consulting templates

• Strategic models

• Website content

• Training content

• Presentation structures

• Reports and documents created using Ex3 Set Go’s proprietary methods

You may not copy, reproduce, modify, sell, distribute, publish, license, sublicense, share, or commercially exploit Ex3 Set Go’s intellectual property without prior written consent.

10. Client Materials

You retain ownership of materials, data, documents, information, brand assets, business information, and intellectual property that you provide to us for the purpose of a consulting engagement.

By sharing such materials with us, you grant Ex3 Set Go a limited right to use them only for the purpose of evaluating, designing, delivering, or improving the services agreed with you.

You confirm that you have the necessary rights, permissions, and authority to share such materials with us.

You agree to indemnify Ex3 Set Go against any claims arising from materials, data, or information you provide without proper authorization.

11. Deliverables

Unless otherwise agreed in writing, deliverables created specifically for a client may be used by that client for internal business purposes.

However, Ex3 Set Go retains ownership of its underlying frameworks, methodologies, templates, know-how, processes, concepts, and pre-existing intellectual property used to create those deliverables.

You may not resell, redistribute, publish, train others on, commercialize, or publicly share our deliverables without our prior written consent, unless such use has been expressly permitted in writing.

12. Confidentiality

During consulting discussions or engagements, either party may share confidential business, strategic, financial, operational, customer, employee, market, technical, or proprietary information.

Both parties agree to take reasonable steps to protect confidential information and not disclose it to unauthorized third parties.

Confidential information does not include information that:

• Is already publicly available

• Was known before disclosure

• Is independently developed without use of confidential information

• Is received lawfully from a third party

• Must be disclosed under law, regulation, court order, or government authority

Specific confidentiality obligations may be further defined in a non-disclosure agreement, proposal, statement of work, or client contract.

13. Use of Case Studies and Testimonials

We may request your permission to use your company name, logo, testimonial, project summary, or case study for marketing, portfolio, or credibility purposes.

We will not publicly disclose confidential client information without permission.

Where appropriate, case studies may be anonymized to protect client identity, commercial details, or sensitive information.

14. Website Content and Resources

The content on our website is provided for general informational and educational purposes only.

This may include articles, insights, frameworks, service descriptions, resources, guides, examples, and other material related to behavioural management, strategy, execution, startups, consulting, customer behaviour, team behaviour, and business growth.

Website content should not be treated as professional advice specific to your business situation. You should seek customized advice before making business, legal, financial, operational, or strategic decisions.

We may update, remove, modify, or discontinue website content at any time without notice.

15. Third-Party Links and Tools

Our website or services may contain links to third-party websites, tools, platforms, articles, payment providers, scheduling systems, analytics services, collaboration tools, or other external resources.

We are not responsible for:

• The content of third-party websites

• The privacy practices of third-party platforms

• The accuracy of third-party information

• The availability or security of third-party tools

• Any loss or damage arising from your use of third-party websites or services

Your use of third-party platforms is governed by their own terms and policies.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy, available on our website.

By using our website or sharing information with us, you consent to the collection, use, storage, and handling of information as described in our Privacy Policy.

17. Prohibited Content and Conduct

You must not submit, upload, share, transmit, or provide any content or material that:

• Is unlawful, fraudulent, misleading, abusive, or harmful

• Violates any third-party intellectual property right

• Violates privacy, confidentiality, or contractual obligations

• Contains defamatory, offensive, hateful, discriminatory, obscene, or threatening material

• Contains viruses, malware, harmful code, or disruptive files

• Includes unauthorized personal data or sensitive information

• Promotes illegal activity

• Attempts to deceive, impersonate, manipulate, or harm any person or business

• Is submitted without the necessary authority, ownership, or permissions

We reserve the right to refuse, remove, delete, or disregard any such content or material.

18. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Ex3 Set Go disclaims all warranties, express or implied, including but not limited to warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation.

We do not warrant that:

• The website will always be available or secure

• The website will be free from errors, viruses, or harmful components

• The content will always be complete, accurate, or up to date

• Consulting recommendations will produce specific business outcomes

• Any service will meet every expectation or business objective

You use our website, content, and services at your own discretion.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Ex3 Set Go, its founders, partners, employees, consultants, advisors, affiliates, contractors, agents, or representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages.

This includes, but is not limited to:

• Loss of profits

• Loss of revenue

• Loss of business opportunity

• Loss of goodwill

• Loss of data

• Business interruption

• Failed implementation

• Market losses

• Reputational damage

• Decisions made based on website content or consulting recommendations

Where liability cannot be fully excluded under applicable law, the total liability of Ex3 Set Go shall be limited to the amount paid by you to Ex3 Set Go for the specific service giving rise to the claim.

20. Indemnity

You agree to indemnify and hold harmless Ex3 Set Go, its founders, partners, employees, consultants, advisors, affiliates, contractors, agents, and representatives from and against any claims, damages, losses, liabilities, costs, or expenses arising out of:

• Your use of our website or services

• Your violation of these Terms

• Your violation of any applicable law or regulation

• Your infringement of any third-party rights

• Any materials, data, information, or content you provide to us

• Any business decision, implementation, or action taken by you based on our services or content

• Any misuse of our intellectual property, deliverables, frameworks, or resources

This obligation shall survive the termination of your relationship with Ex3 Set Go.

21. International Use

Ex3 Set Go may work with clients, prospects, partners, and website visitors from different countries.

If you access our website or engage with our services from outside India, you are responsible for ensuring that your use of our website and services complies with the laws applicable to you in your jurisdiction.

You also agree that any cross-border communication, data sharing, payment, service engagement, or project collaboration may be subject to applicable legal, tax, regulatory, and contractual requirements.

22. Termination or Suspension

We reserve the right to suspend or terminate access to our website, content, resources, or services at our discretion if:

• You violate these Terms

• You misuse our website, content, or intellectual property

• You fail to make payments when due

• You provide false, misleading, or unauthorized information

• You engage in abusive, unlawful, unethical, or harmful conduct

• We are required to do so by law or regulatory authority

Termination does not affect any rights, obligations, payment liabilities, confidentiality obligations, intellectual property rights, or indemnity obligations that arose before termination.

23. Changes to These Terms

We may update, revise, or modify these Terms and Conditions from time to time.

Any updated version will be posted on this page. Continued use of our website or services after the revised Terms are posted will indicate your acceptance of the updated Terms.

We encourage you to review this page periodically.

24. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law and any separate written agreement between the parties, the courts located in Gurugram, Haryana, India shall have jurisdiction over disputes arising out of or relating to these Terms, our website, or our services.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, the remaining provisions shall continue to remain valid and enforceable.

26. Waiver

The failure of Ex3 Set Go to enforce any right or provision under these Terms shall not be considered a waiver of such right or provision.

Any waiver must be made in writing to be effective.

27. Entire Agreement

These Terms, together with our Privacy Policy and any applicable proposal, statement of work, invoice, service agreement, or written contract, constitute the understanding between you and Ex3 Set Go regarding the use of our website and services.

For specific consulting engagements, the separately agreed proposal, statement of work, or contract may contain additional terms.

28. Contact Us

If you have any questions, concerns, requests, or notices related to these Terms and Conditions, you may contact us at:

Email: admin@ex3setgo.com